BEFORE JOINING US
We kindly ask that if you are experiencing any symptoms of illness that you refrain from joining us in person.
Most common symptoms:
Less common symptoms:
aches and pains
loss of taste or smell
a rash on skin, or discolouration of fingers or toes
difficulty breathing or shortness of breath
chest pain or pressure
loss of speech or movement
We ask that all guests to adhere to social distancing guidelines and maintain space between yourself and other guests/ staff, specifically when arriving on the property, when using the washrooms, and when exiting the restaurant. Our team will direct you to the proper routes to your destinations.
We have HEPA air purifying units in every room of the restaurant, air purifying planters, as well as separate ventilation systems for our upper and lower levels.
Our detailed reservation system is in place to control the flow of traffic and eliminate congestion at main entrances/ exits. We are limiting our tables to 6 guests per table to ensure adequate distance between guests.
We will take contact information from each reservation (name and phone number) to allow for proper contact tracing.
Our dedicated hostess team will be communicating policies prior to guest arrival as well as our entire team will be happy to answer questions at any time.
Our staff will complete a self assessment upon arrival to work and be accountable to management team.
Staff will not come to work if they are experiencing symptoms of illness, and will be provided with support internally to live healthy lifestyles by being provided access to a gym membership, healthy food menu options, access to vitamins, and focusing on overall health and well being.
We will maintain our usual intensive hygiene routines for hand washing as well as cleaning and sanitizing surfaces, paying extra attention to high touch surfaces.
Shy's honours mask exemptions.
Any guest or staff claiming mask exemptions will be welcome.
Please be aware that a staff member who has a mask exemption may be serving your table.
We look forward to serving you and continuing to care for our guests & staff with the same standards we always have.